Operations Manager

6 - 11 Years

Job Description

Operation Management
To manage the ambulance operations (pan India) in an effective manner and to ensure 100% implementation of processes and procedures.
Develop, review, and report on the 1298 divisions strategy, ensuring the strategic objectives are well understood and executed by the respective state heads.
Execute the responsibilities according to lawful and ethical standards.
To implement, maintain and manage an effective system of controls throughout the operations, covering non-financial as well as financial controls.
Report to CEO and BOD on defined timelines with detailed MIS and analysis for improvising operational efficiency of the organisation.

Project Management
Setting up of new project in association with different departments.
Ensuring smooth start-up of the project.
Coordinate with regional/operation heads to ensure the completeness of Project plan as per budget.

People Management
Ensure staffing is as per business plan.
Ensuring level of motivation of all associated is optimum and inclined towards their job role.
To build and lead an effective and cohesive operations team.
Ensure requirement and employment is carried out in accordance to company procedure and in compliance with law.
Establish goals and objectives for self and team and implement accordingly to help support / improve job performance.
Address any staff discipline or grievance issue, maintaining appropriate records in accordance with company procedures.

Relationship Management
Build good relationships with the all key stakeholders to ensure continuous support on an ongoing basis.

Quality Service
To ensure quality of services rendered are efficient and effective and as per defined and acceptable quality standards.
To check and monitor the feedback which is shared by the Quality dept and ensure satisfactory closure of the concerns raised.

Salary: INR 3,75,000 - 5,50,000 P.A.

Industry:Medical / Healthcare / Hospitals

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile

Ziqitza Health Care limited
Ziqitza Health Care Limited (ZHL), is a pioneer in the Emergency Medical Response Services and Patient Transport Services in India since 2005. ZHL was setup by a group of young professionals who, after their education / training in the US and professional employment / entrepreneurial projects in India, realized the acute need for organized and networked Ambulance service in India for saving lives which may otherwise have been lost ONLY for want of timely medical attention.

ZHL's vision is to assist in saving human lives by providing a leading network of fully equipped Advanced and Basic Life Support Ambulances across the developing world. Our vision reflects in our commitment to meet International standards for quality in Emergency Medical Services and be accessible to everyone regardless of income bracket. Our value lies in being ethical, being transparent and fostering teamwork.

The name ZIQITZA was derived from the Sanskrit word Chikitsa, meaning medical treatment and Jigyasa, meaning quest for knowledge.

We are currently operating more than 1161 ambulances across 18 states and have served more than 3.03 million people till date.

ZHL is part of EMSC - the world largest ambulance company. Our investors are Acumen Fund, GMR/AMR, HDFC, IDFC and India Value Fund. Our Strategic Partners are London Ambulance Services, Life Supporters Institute of Health Science and New York - Presbyterian Emergency Medical Service (NYP-EMS).

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Recruiter Name:Mr. Donald Daniel

Contact Company:Ziqitza Health Care limited

Email :deepee.danwra@zhl.in