Head HR

12 - 22 Years

Job Description

Job Objective
Promotes and implements human resource values by planning and managing human resources programs.
To lead and support the development and implementation of HR policy across all areas of the organisation including improving performance, maximising attendance and providing effective management of change.

Activities & Responsibilities

HR Strategy & Policy
o Receive inputs from CEO & HODs with respect to business plan, areas of improvement, attention, gaps and business challenges that need to be addressed
o Define HR strategy and develop HR organization structure accordingly.
o Periodic evaluation to measure HR efficiency based on key deliverable metrics.

o Analyze past spends on HR.
o Determine budget for recruitment, employee welfare, training & development, facilities and rewards and recognition.
o Monitor actual spend v/s the budget.

o Develop/ review staff forecasting based on business plan.
o Review recruitment policy, sourcing strategies, selection mechanism and roles for outsourcing.
o Design & develop capability framework and job description for unique roles.

Compensation & Benefits
o Analyze the business plan and growth prospects.
o Understand the company philosophy, nature of jobs and current position of ZHL.
o Identify the pay components as per grades/ levels and job hierarchy and develop/ review overall compensation policy.
o Get inputs on number of promotions and bonus planned for the year.
o Design performance linked pay structure for critical roles.
o Review and communicate salary planning guidelines.

Rewards & Recognition
o Design and review framework for rewards and recognition schemes.
o Approve budgets as per policy.
o Communicate guidelines to all Regional Head HR.

Training & Development
o Develop/ Review Training and Development policy consisting of strategies, objectives and plan
o Develop budgets.
o Circulate the listed training activities to all functional HODs.
o Identify and source external agents for providing customized training inputs with commercial proposals.

Activities & Responsibilities

Performance Management System
o Communicate performance management philosophy, structure, programs and tools.
o Assist individual departments to develop departmental targets at corporate.
o Finalize/ approve the format for PMS based on previous year feedback.
o Define periods & timelines for PMS.
o Resolve queries (if any).
o Ensure achievement of goals by end of the year.
o Provide feedback to all departments on expected level of performance.
o Ensure conduct of Annual Performance Review, as per timeline.

Employee Engagement
o Benchmark best practices in Employee Welfare to develop/ review employee welfare strategies and policies.
o Allocate budgets for Employee Welfare activities.
o List and communicate the objectives of the activities to all HODs.
o Facilitate communication on Health and safety Guidelines (Medical Camps) to all employees.
o Ensure welfare activities are conducted as per schedule.
o Generate the feedback report/ Grievance Report and forward the report to CEO.

Employee Separation
o Conduct Exit Interview employees who have submitted their resignation.
o Counsel key employees who have submitted their resignation.
o Start disciplinary actions against key employees after receiving complaints and dissatisfaction report.
o Ensure commercial authority and controls are disabled and inform Finance.
o Ensure full and final settlement is paid.

Manage Statutory Compliance
o Define statutory and legal compliance.
o Design compliance manual & define checklist for compliance.
o Ensure compliance for statutory and legislative requirements.
o Ensure statutory deductions from employee salary as per norms.

o Advice on strategic IR, handling unions.
o Advice on union negotiations and signing settlements.
o Represent management before labour commissioner.
o Co-ordinate with company advocates in court matters.
o Liaisioning with government departments.
o To keep the smooth relations with union.
o To handle legal issues.


Experience Skills & Competencies
Post Graduate / MBA.
Min 12 years of relevant experience.

Experience in healthcare, retail industry preferred.
Strategic, analytical & logical thinking.

Good command over English & regional language, both written & verbal.

Leadership Skills.

Presentation Skills.

Salary: Not Disclosed by Recruiter

Industry:Medical / Healthcare / Hospitals

Functional Area:HR, Recruitment, Administration, IR

Role Category:Senior Management


Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above


PG:MBA/PGDM - Any Specialization, HR/Industrial Relations

Company Profile

Ziqitza Health Care limited

Ziqitza Health Care Limited (ZHL), is a pioneer in the Emergency Medical Response Services and Patient Transport Services in India since 2005. ZHL was setup by a group of young professionals who, after their education / training in the US and professional employment / entrepreneurial projects in India, realized the acute need for organized and networked Ambulance service in India for saving lives which may otherwise have been lost ONLY for want of timely medical attention.

ZHL's vision is to assist in saving human lives by providing a leading network of fully equipped Advanced and Basic Life Support Ambulances across the developing world. Our vision reflects in our commitment to meet International standards for quality in Emergency Medical Services and be accessible to everyone regardless of income bracket. Our value lies in being ethical, being transparent and fostering teamwork.

The name ZIQITZA was derived from the Sanskrit word Chikitsa, meaning medical treatment and Jigyasa, meaning quest for knowledge.

We are currently operating more than 1161 ambulances across 18 states and have served more than 3.03 million people till date.

ZHL is part of EMSC - the world largest ambulance company. Our investors are Acumen Fund, GMR/AMR, HDFC, IDFC and India Value Fund. Our Strategic Partners are London Ambulance Services, Life Supporters Institute of Health Science and New York - Presbyterian Emergency Medical Service (NYP-EMS).

For more details visit
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Recruiter Name:Mr. Donald Daniel

Contact Company:Ziqitza Health Care limited